If you and your doctor decide that medication is right for you, we will prescribe enough medication for you until the doctor wants you to return. Please schedule your follow up visit when you check out to be sure that you do not run out of medication. If you have any questions or concerns about your medication, we want to hear from you right away.
Most medications that we prescribe require regular return visits for us to check on you. If you do not make a timely follow up appointment, we will not be able to provide refills without an upcoming scheduled appointment. When you call in for a refill prescription we will ask you to schedule an appointment and the doctor usually will only provide enough medication to get you to that scheduled appointment so scheduling and attending your appointments is very important to prevent interruptions in your treatment.
We must be especially careful if the prescribed medication is specifically monitored by the FDA (Food and Drug Administration). When you come in for a visit, we can only write three, one-month prescriptions. It is important that you are seen before you get additional prescriptions.
If you do not make timely follow up appointments and need to call in for prescriptions, you may be charged $10.00 for a prescription refill. We do not charge to refill a prescription if the office cancels or moves your appointment.
Prior authorizations are required by many insurance companies for some prescription medications. If you go to the pharmacy to pick up your prescription and you find out that you need a prior authorization, give us a call. We will request the prior authorization. Please understand that the insurance company controls this process and it may take several days. If you are out of medication and you are waiting on a prior authorization, it may be a good idea to call the insurance company yourself to check on its progress and find out if the member services representative at your insurance company can expedite the prior authorization or provide an override for an initial prescription.